We're here to help
Support
Our support team is on hand to provide assistance to resolve any technical issues that may arise.
CUSTOMER SUPPORT PORTAL
Customers have access to the Support Portal where online, self-service help can be searched for technical solutions. Browse FAQs, known issues, release notes, guides and manuals or log a support ticket. Customers can request a login by sending a request to support@infocyte.com.
LOG A SUPPORT REQUEST
Have a question that you need help with? Customers can submit support questions online via the support portal.
Jumpstart Your Threat Hunting Program
Services
INFOCYTE PROFESSIONAL SERVICES
Need help getting started in Threat Hunting? Infocyte offers training and implementation services, as well extra support services to help start or increase the effectiveness of your threat hunting program.
THREAT HUNTER PRO
Not enough resources? Infocyte offers monthly reviews and on-demand expertise in threat hunting and malware analysis packaged as a simple subscription add-on.
PARTNER NETWORK
Our worldwide network of trusted partners is able to assist customers with a range of services: from the evaluation, deployment and training options for Infocyte HUNT, to conducting Compromise Assessments and Incident Response with Infocyte HUNT.