Legal / Privacy

Legal / Privacy Policy



© Copyright 2016 Infocyte, Inc. All Rights Reserved. Infocyte® and Infocyte HUNT™ are trademarks or registered trademarks of Infocyte, Inc. All other trademarks, servicemarks, registered trademarks, and registered servicemarks are the property of their respective owners.

Privacy Policy

1. Introduction

This statement sets out the information gathering and dissemination practices of Infocyte, Inc. (Infocyte) when you access our Sites or use Infocyte’s services. This policy does not cover the practices of other companies or any companies that use Infocyte’s Sites or services. By using the Infocyte website or Sites, you consent to the data practices described in this statement.

2. Collection of Your Personal Data

To become a member and subscribe to any of our email services or to be able to access some of the product information services or download software on our Sites we require that you register with us. The registration process includes the collection of certain information, such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number. This information will allow us to manage our website, send you the information that you require, contact you following the download of evaluation software to discuss a purchase and allow us to monitor and enforce certain contractual clauses between ourselves and the users of our software, especially in relation to the provision of support and/or maintenance services and the license to use our software.  All personal information is stored on servers located in the United States. 

Purchase of Software or Services
During the conclusion of any transaction we will collect certain information, such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number. We will use this information to fulfill the order with you, both in terms of software and the provision of any services, as well as making such people aware of other products or services and improvements to the products or services that you originally purchased. We will retain such information for as long as is necessary in relation to managing and fulfilling any contracts between you and us. 

Support and Maintenance Services
In order to fulfil our contractual commitments with our distributors/resellers and end users we will collect certain information such as email address, geographical location, first and last name, position in company, company name and address, telephone and fax number and summaries of discussions regarding product issues. This will allow us to contact the appropriate individual in response to an issue raised. We may also make such people aware of other products or services and improvements to the products or services that you originally purchased. 

Infocyte may also collect anonymous demographic information, which is not unique to you for purposes of improving your service. Information about your computer hardware and software may be automatically collected by Infocyte. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Infocyte website. Infocyte encourages you to review the privacy statements of websites you choose to link to from Infocyte so that you can understand how those websites collect, use and share your information. Infocyte is not responsible for the privacy statements or other content on websites outside of the Infocyte website.

3. Our Use of Cookies

The Infocyte website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In addition, you enable Infocyte to obtain any other cookies used on your website in conjunction with the Infocyte service. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Infocyte pages, or register with Infocyte site or services, a cookie helps Infocyte to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Infocyte website, the information you previously provided can be retrieved, so you can easily use the Infocyte features that you customized.

4. Third Parties

Except as described elsewhere, or when the law requires it, we do not provide any personal information we have collected to third parties or other users. We may share information with our subsidiaries, affiliates, business associates, but they are not permitted to use the information outside the confines of our specific relationship. If you give your consent, our business associates may provide you with details of any new products or services they offer. 

We may disclose aggregate data (e.g. "45% of our users are small businesses") and survey results to partners and other third parties for the purpose of supporting our business activities. We may disclose personal, business or trading details should we need to pursue an action against a user who violates any of our terms and conditions, copyright rights or other proprietary rights and intellectual property rights. 
To be able to fulfil our contractual obligations to you, we may need to transmit personal information to countries inside the European Union or to countries outside the European Union that are deemed to have appropriate data protection legislation. The handling and processing of all personal information shall be in compliance with the relevant data processing legislation in such countries. 

From time to time we may purchase contact lists for marketing purposes from third parties. We use reasonable efforts to ensure that such third parties have complied with the relevant data protection legislation in relation to such lists. 

We may disclose personal information within Infocyte, but solely for the purposes of fulfilling contractual requirements, maintaining the business and to allow an individual company to contact individuals in relation to the provision of software or services that are sold or marketed by that company. 

5. Security

Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include backing up of data and encrypting usernames and passwords. Despite these measures "perfect security" on the Internet does not exist. 

6. Children Under Thirteen

Infocyte does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

7. Changes to this Statement

Infocyte will occasionally update this Statement of Privacy to reflect company and customer feedback. Infocyte encourages you to periodically review this Statement to be informed of how Infocyte is protecting your information.

8. Opt-out or Unsubscribe 

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Infocyte by contacting us via Email:  Phone: 1-844.463.6298.

Contact Information

Infocyte welcomes your questions or comments regarding this Statement of Privacy. If you believe that Infocyte has not adhered to this Statement, please contact Infocyte at:

Infocyte, Inc.
110 E. Houston St. Floor 6
San Antonio, TX 78205

Updated June 8, 2017