managed detection and response platform

Infocyte’s Automation and Managed Detection and Response (MDR) Security Services Ease the Need for Skilled Cybersecurity Experts

This post was last updated on October 14th, 2021 at 07:05 pm

The cybersecurity job shortage is well documented. In a recent survey of IT decision makers by the Center for Strategic and International Studies, 82% of employers report experiencing a shortage of cybersecurity skills. Sadly, 71% believe this talent gap causes direct and measurable damage to the organizations. Read the full Cybersecurity Workforce Gap report here.

Responding to Hiring Challenges

When companies can’t hire people with the security skills they need, they have two ways to address the issue. One is to contract with outside providers for the needed services, such as with a managed detection and response (MDR) provider, managed services provider (MSP) or a more specialized managed security services provider (MSSP).

A second approach is to leverage IT security tools and cybersecurity software that sufficiently automates the work a security analyst, incident responder, or infosec expert would traditionally do — making remaining security-related tasks more manageable for the IT workers on staff. Automation is key when putting the capabilities of sophisticated security tools in the hands of the average organization (i.e. one that isn’t stacked with expert security analysts, incident responders, and the like).

Managed Detection and Response Combines Technology and Service to Hunt Threats

At Infocyte, we use both approaches – technology automation and managed security service providers – to equip our customer and partner organizations with the IT security help they need. We empower them to detect, respond to, and remediate cyber threats and vulnerabilities that have snuck past existing endpoint security software and defensive network security measures.

The Infocyte platform automates a fairly complex process that would otherwise require serious brain power, extensive cybersecurity training, and lots of time-consuming manual activities on the part of a team of high-level security analysts and IR investigators. Cyber threat hunting, by definition, is the proactive and systematic inspection of assets, systems and hosts on a network in search of threats that have evaded existing cybersecurity defense measures.

Security incident response (IR) is the process of addressing those threats — ideally before a data breach occurs — through incident investigations, deep forensic analysis, and recovery actions including host isolation, reformatting and reconfiguring impacted systems/servers.

There are two primary ways to hunt threats: log analysis or forensic analysis. Both methods can be employed within cyber threat hunting software, but the latter — forensic analysis — is faster and more accurate.

Of course, the process of log analysis threat hunting can be automated with SIEM (security information and event management) software tools, but this method still leaves processes that IT security experts must perform manually. For example, SIEMs are notorious for providing too many alerts, forcing IT security analysts to sift through the information themselves and prioritize what to investigate more thoroughly. These SIEM alerts will often include “noise” (learn more about false positives and false negatives) and potentially un-caught threats, due to the attack’s sophistication and ability to persist undetected, as with fileless threats.

Moreover, it’s difficult to query the data in a SIEM because cyber threat hunters must know what to look for and what queries to perform. This makes log analysis threat hunting not nearly as effective or efficient as an automated threat hunting software tool, like Infocyte HUNT.

So, while parts of log analysis threat hunting can be automated, the entire threat hunting process cannot, making it necessary to have IT security experts on staff (or outsourced through a managed security services provider). MSSPs, including those who provide MDR services, augment your threat hunting tools/software with hands-on experience and a deeper understanding of attacker TTPs, where and how to leverage reliable threat intelligence to enrich findings, and how to respond in the event a breach is discovered.

Unlike a SIEM tool, Infocyte HUNT’s threat hunting software is a purpose-built platform for detecting and responding to cyber threats. Infocyte automates the complex detection, analysis, and response activities that go far beyond looking at logs and validating SIEM alerts. Infocyte HUNT quickly collects digital forensic data — across multiple hosts at once — and conducts analysis specific to security incidents that a logging system or SIEM typically wouldn’t work with, such as volatile memory analysis. This gives Infocyte the ability to find cyber threats often overlooked by traditional endpoint security tools like Endpoint Detection and Response (EDR) platforms, User and Entity Behavior Analysis (UEBA), and other endpoint security software.

What’s more, Infocyte operates a 24×7, fully staffed security operations center (SOC) supported by our partners, which include some of the leading managed security services providers and incident response firms, so our customers don’t have to. Our SOC analysts review security alerts, assist with incident response (IR) investigations, conduct security and IT risk “compromise assessments” and provide reports outlining the security state of your IT environment.

With the support of our partners, managed detection and response providers, and incident responders, Infocyte can immediately begin triaging an alert and responding to threats within minutes of detecting a serious threat. Our team can research the threat, investigate the source, perform root cause and isolate patient zero, and streamline remediation efforts according to industry best practices — not to mention the experience of completing over 3,000 live cyber security incident response investigations.

Our broad and deep experience (and patent-pending detection and response software) alleviates the need for your organization to have in-depth security knowledge and expert cybersecurity personnel on staff.

In a typical remediation scenario, the technical skills needed on the customer side are more network-focused; for example, people with certifications from Microsoft, Linux and Cisco, or who work in system administration positions. Security skills are helpful too, but not absolutely necessary.

Infocyte has a number of MSP and MSSP partners who can do everything pertaining to threat hunting for a customer, from solution setup to monitoring, incident response, and cyber attack remediation — including a full managed detection and response solution. Think of Infocyte HUNT as the ultimate “automation” where the customer organization invests in services rather than hard-to-find skills.

We Work with Your Team

We also work with customers who have their own SOC and security analysts on staff. Even for these customers, the automation within HUNT simplifies their work with features like out-of-the-box queries and a simple query language for customized threat hunts. Many other included features and capabilities automate the sophistication of threat hunting and incident response, so that organizations can feel confident about the security status of their environments.

Infocyte’s agentless architecture makes it ideal for providing managed detection and response services through an MSSP. By leveraging Infocyte’s endpoint security software as a managed service, our team serves as your security subject matter experts. We augment your in-house security resources with on-demand research, recommendations, and incident investigations, response and more — 24×7.

Every business deserves the peace of mind of knowing there are no threats lurking in the environment, poised to unleash havoc. The cybersecurity skills shortage is real, but it doesn’t mean your organization needs to be unprepared for a cyber attack. With Infocyte, you get a world-class threat hunting software tool, bundled with an easy-to-use, award-winning, and extensible threat detection and response platform.

Contact our team to request a demo or start your free trial today!